Shipping policy
USA Shipping Policy
Shipping Policy – URBAN TECH
Thank you for shopping with URBAN TECH. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.
During high order volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
United States Shipping
We currently ship within the United States.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 Business Days | Calculated at Checkout |
| Express Shipping | 2–4 Business Days | Calculated at Checkout |
Delivery times are estimates and may vary depending on carrier delays, weather conditions, or holidays.
Free Shipping
URBAN TECH may offer free shipping promotions on selected products or orders above a certain amount. Promotions will be clearly displayed on our website when available.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct at checkout. URBAN TECH is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at:
urbantechuk1@gmail.com
Lost or Stolen Packages
URBAN TECH is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
If your package is missing, please contact the carrier directly or reach out to us for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will work quickly to resolve the issue.
International Shipping
At this time, URBAN TECH only ships within the United States.
Delays
Shipping delays may occasionally occur due to weather, holidays, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Contact Us
If you have any questions about your order or this shipping policy, please contact us at:
URBANTECH
urbantechuk1@gmail.com